According to the requirements under Vietnamese law, guests are required to present their photo identification, passport or birth certificate of every passenger upon check-in. Should you be unable to provide the age of proof for children, ages will be determined from their heights. Further details are to communicate directly with the property. Please present the same credit/debit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder's credit/debit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes. Any guests form the 3rd person/ each room, including children from 4 year old, will be charged separately" Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el check-in. Ten en cuenta que todas las Peticiones especiales están sujetas a disponibilidad y puede haber cargos adicionales.