Please note the Waterpark, will be closed for refurbishment and maintenance from 03/11/2025 to 28/11/2025. The heated swimming pool remains available for use over this period. We look forward to welcoming you back to the Splash Kingdom Waterpark soon.

Please be advised that Acacia Terrace will be undergoing maintenance from 14 August 2025 to 30 November 2025. During this time, the restaurant will remain open and continue to serve guests with a limited menu. We appreciate your understanding and look forward to welcoming you.

Cots are available on request and subject to availability. Please contact the property directly.

It is a requirement that all Guests provide proof of identification in order to receive room keys. Guests may use their valid ID, driver's license or passport as proof of identification. Failure to do so may result in occupation of your booking not being permitted.

Please note that a full payment is processed when the booking is made.

This resort imposes a group limit and booking conditions, and has special check-in procedures, and require additional deposits and indemnities. If you are part of a group or multi-party booking greater than 12 guests, please be sure to check directly with the resort as soon as possible after receiving confirmation of this booking.

During the student week period, persons under the age of 25 will not be allowed occupation at this resort unless they are accompanied by a person over 25 years of age throughout their stay. During this week, a breakage deposit of R3 000 will be required upon check in. Should you be in the process of making a reservation, or have booked this resort for purposes of students, please contact your reservations office to make alternative arrangements.

Please contact the resort in advance to make arrangements for late arrivals or arrivals on a Sunday/Public holidays.

Please note that the resort cannot guarantee villas, suites or chalets booked are located close to one another.

The use of braai’s (barbeques) is restricted to accommodation where the facility is provided at the unit itself.

We would like to ensure the best holiday experience to our guests, now and into the future. While we endeavour to keep disturbances to a minimum during our construction and improvement phases at our beautiful property, we apologise in advance for any inconvenience that such activities may cause you during your stay and look forward to welcoming you soon!

Please note that all our facilities are cashless. Card payments are accepted.

Esta propriedade não permite a realização de festas de despedida de solteiros(as) e festas semelhantes.

É exigida uma caução de ZAR 1 000 no momento da chegada. Esta será cobrada através de cartão de crédito. O reembolso deverá ser feito até 7 dias após o check-out. A sua caução será reembolsada na totalidade através de cartão de crédito, após uma inspeção ao alojamento.