Ibis Hotels in Carcassonne

The staff were extremely pleasant and helpful. The breakfast and evening meals were of a higher standard than we have experienced at many other Ibis hotels.

The hotel is dull in the extreme - it was like a prison cell. the lights were so dull they were useless. The room was the smallest we've ever had in an ibis hotel - doesn't deserve to be called a hotel. Almost left during the night as the air con was an unacceptable smell - old and never refurbished. The bathroom was so small we had to keep the door open to be able to use it and turn around. Toilet needs replacing. the worst ibis we've ever stayed in.