Search hotels with hot tubs in Al Taif

Outstanding Customer Service and Professionalism! I recently had the pleasure of staying at this exceptional hotel and I must say, it exceeded all of my expectations. From the moment I arrived, I was greeted with warmth and professionalism that set the tone for the entire stay. The hotel itself is beautifully maintained, with luxurious amenities and comfortable accommodations that made me feel right at home. The attention to detail in every aspect of the hotel, from the elegant decor to the top-notch facilities, truly sets it apart. During my stay, I encountered a small issue, however, I was absolutely blown away by the incredible customer service and professionalism displayed by the staff and the general manager. They took immediate action to address the issue and went above and beyond to ensure that I had the best experience possible. Their dedication to customer satisfaction was truly outstanding and made a lasting impression on me. I cannot speak highly enough of the staff and the general manager, who were attentive, courteous, and genuinely committed to providing exceptional service. Their proactive approach to resolving the issue demonstrated their unwavering commitment to guest satisfaction. Special thanks to the Restaurant Manager Mohammed who look after us during breakfast. Thanks to their efforts, my stay at the hotel was nothing short of perfect, and I left with wonderful memories that will stay with me for a long time. I highly recommend this hotel to anyone looking for a truly exceptional experience, thanks to the outstanding customer service and professionalism of the staff and management. I will definitely be returning in the future.

Staff welcoming Clean and quiet

The room, the jacuzzi, the fire place and actual all we like about this property ❤️

The villa was large and clean . The children enjoyed the pool, which was heated. It also had a very good play area in the front garden. Masjid and a small grocery shop near the villa was ideal. Mr Suleman was very helpful with any issues we had and went the extra mile to resolve them. Many thanks to Mr Simbbawah, who was very understanding when the payment was delayed by the bank. Overall a very good stay.

Everything is perfect here- starting from the very warm welcome of Naif, the young and very professional receiptionist. It feels like home with the plenty of nice possibilities to relax there. The rooms are very spacious and clean. The nice oriental interior is also a big plus. I came a second time as the hotel is so nice.

friendly staff, great hospitality and very big room

My son and I stayed for a night since we came to see Taif after completion of Umrah. We had arrived after sunset. After a hot shower in their nice bathroom, we went out to explore the place. I was plaeasantly surprized to see that the Tera Mall and Cenomi Jouri Mall were just 250m away from the Hotel. Tera Mall was on the same side, and the other on opposite side of the road. There were some restaurants and cafes as well on the main road. So, dinner was a breeze! Breakfast was complimentary and frankly, I had expected cereals and pancakes. But, when we stepped in, we were thrilled to see a plethora of dishes. As well as a live cooking area with chefs making omlette and some baked goods to order. Coffe and Tea was also available. I would rate it 10/10. Its has Musalla (prayer room) for men and a prayer area for women. Though my 14 yr old son prayed in the close by Masjid. It felt safe to let him go alone even at Fajir time.

Cleanliness, and very good interior, latest fittings

Very nice, clean and comfortable.