Hotels near MGM Macau Casino, Macau

The staff were all excellent! So much grateful because the environment itself from the lobby,the cafe up to the room was totally awesome. A mom like me who has a child with special needs,sometimes I tend to asked like heating up the milk since he has a difficulty eating,and yet the staff helped me a lot which I was so much grateful. It was indeed a safe environment for him since we do not want some any chaos or too much crowd unlike with some hotels. They are all helpful and I can recommend this hotel so much.

The good location from the ferry terminal - takes 5 minutes to get on foot with 2 pieces of luggage (with escalators and lifts). The staff made good hospitality. The room was quite spacious with beautiful view in the harbour. Special words needs the huge bath.

It was a perfect stayed !!! Brand new and amazing hotel !!! Eiffel Tower view … Breakfast was great, personal was amazing, the room blow-minding and we couldn’t visit the pool but just a quick eye an it was soooooo beautiful

We went to Macau to celebrate our bithday as we both have them in December. Mandarin went TRULY above and beyond to make sure our stay was amazing and unique. First of all: we got picked up from the terminal by the Concierge, a nice gesture as he explained everything on the short way to the hotel. Then: we got upgraded to Presidential Suite. 10/10 review doesn’t do it justice. Of course the suite itself is amazing, it’s huge and has a lot of great amenities - but that’s a given in a hotel like Mandarin. What truly stood out was the service: absolutely everyone, from bellhop, reception, concierge, in-room dining staff, housekeeping staff, Spa and managers, was TOP class. Everyone was extra kind and warm (in a good way, it didn’t feel forced), but also very helpful (in a good way, not too „tight”). We received great recommendations on what to do and where to go and felt well taken care of. Spa also deserves a special mention as the treatment we got was outstanding and very relaxing: perfect way to finish our journey. Mandarin really made sure our stay was magical. We would like to thank the entire staff who served us and we will definitely come back. Can’t recommend Mandarin Macau enough. 11/10 experience.

Jason at Reception arranged a free upgrade to a Premium Suite and we checked in early as the Suite was ready . Jason from Reception was also extremely helpful, and caring. And we also had a fruit basket and a Snack box for our Welcome gift from Manager Dean Wan. The hotel location was great close to Fisherman's Wharf and the Ferry Terminal. Also there were free shuttle buses to Cotai Strip and to the Border to Zhuhai. Chris from Concierge was extremely knowledgeable and helpful. He helped us plan our daily trips around Macau.

The room was spacious, clean and well furnished. The bathroom was beautiful with a big shower and all the products/kits we needed. Very nice breakfast. Everything is new. Highly recommended!