Hotels near Vincom Mega Mall Times City, Hanoi

Breakfast was great and so was the customer service.

Everything was perfect and Beef Pho was best in class

The staff were incredibly friendly, attentive, and professional. The check-in process was smooth, and they provided helpful information about local recommendations. They went above and beyond to ensure I had everything I needed and made me feel welcome throughout my stay. (Kim: receptionist, Tung: receptionist and Sales: Jasmin). The room was spacious, spotless, and beautifully decorated. I especially loved the comfortable bed. My experience at Legend Hanoi was wonderful. The attention to detail, comfort, and level of service made it a memorable stay. I look forward to visiting again in the future.

The customer service was excellent during my whole stay and in every detail. My room, the lobby, and other spaces were beautiful and the atmosphere was relaxing. I enjoyed the breakfast and the hotel restaurant as well as the rooftop swimming pool.

The Grand Hotel du Lac, Hanoi is exceptionally luxurious. The staff is extremely courteous and helpful. The ambiance is so very charming and everything is curated very well. We flew in to Hanoi from Hue and the hotel car picked us up, as arranged for by us, and brought us to the hotel. While we were checking in at the reception and the hotel’s General Manager, Mr. Jack Wong, happened to come there and greeted us. As we got talking, he enquired about the length of our stay in the hotel and in Hanoi. We told him that we are there just for a night and proceeding to Halong Bay next morning. He promptly said “let me try and make your stay memorable” and went in. He was soon back and surprised us by upgrading us to a fabulous Terrace Suite 802 A. The suite enthralled us with its very French decor and very thoughtfully appointed amenities and facilities. That sure was an experience to remember life long. The hotel is in the very charming Old Quarter of Hanoi, very close to St. Joseph’s Cathedral and just a few minutes walk to the beautiful Hoan Kiem Lake. The Rooftop Ozone Bar in the hotel was very exciting too with excellent cocktails and impeccable service. The view of the nearby St. Joseph’s Cathedral lit up for Christmas was incredibly ethereal, more so after a few drinks. Dinner at Ding Dong restaurant on the 9th floor of the hotel was also very delicious and flavourful as was the breakfast spread next morning. I must mention Mr. Brooklyn at the Reception and Ms. Sophia, the Customer Care Executive, were very helpful in making our stay very comfortable. Whenever next in Hanoi we are certainly going back to Grand du Lac. Our sincerest gratitude to Mr. Wong and his wonderful team for making our stay so memorable. Best wishes for the hotel’s flag to continue flying high.

Location, staff, tour desk specially Mr Martin was very accommodating and excellent in his service. Highly recommended. Breakfast was excellent and varieties.