Luxury Hotels in Nikko

The meals were all exceptional. The visual impact added to the deliciousness of each meal

I selected this place because I read other reviews about the eclectic unique nature of the hotel and atmosphere. I wasn’t disappointed, in fact it exceeded my expectations in every way. The moment you arrive and are greeted warmly by the staff and handed a free drink of your choice, sets the tone for a wonderful experience ahead. The room was huge, warm, comfortable and very special in its minute details of architecture. We chose a river view room and I would highly recommend doing so as the massive picture window overlooks the forest and mountains and is simply breathtaking in the morning sunrise. This hotel was designed with careful thought given to every detail in its creation, with the mindset of creating a restful respite from the modern busy world we live in today. It has achieved this goal in my opinion and then some. We had the honour and pleasure of meeting the architect the second day we stayed and had a conversation with him about his wonderful hotel, he is such a joy to speak with. The food was also an absolute delight, huge filling and varied items at breakfast, and sumptuous selections and pairings at dinner. The staff are The best of anywhere we have stayed so far in Japan, and are gracious and smiling all the time. We speak very limited Japanese but this was never a problem so don’t worry about this as a barrier for coming here. We wouldn’t hesitate to come back and I was sorry I had to leave. This hotel, and Nikko is such a special beautiful place everyone should see it once if they can. Thank you shelter garden and staff for allowing me to have such a warm, restful and wonderful stay at your gorgeous hotel, and thank you so much for all your warmth and hospitality.

Absolutely beautiful small property, feels intimate and Japanese (not anonymous). We stayed in the luxury corner suite and it was gorgeous. The in-room onsen was huge and such a wonderful treat to soak in. Views out to the greenery were cleverly framed. The lounge area was cosy and comfortable, with complimentary drinks offered in the afternoon. The real icing on the cake was the quality of the meals. Every single meal, even the breakfasts, were exquisite and delicious and deserving of awards themselves. It was akin to staying in a luxurious boutique hotel with a Michelin star kaiseki restaurant at your doorstep.

We enjoyed our stay at Kanaya Hotel Kinugawa. The hotel is well maintained and the staff are all very friendly and helpful and tried their best to ensure that you have an enjoyable stay. We would like to especially thank Emi from the Teppanyaki restaurant for going out of her way to prepare for us the transportation information to get to Chuzenji Lake, our destination the next day. Also, thank you to Fuchigami san who made us feel very welcome and picked us up & dropped us off at the train station (although it was a short distance from the hotel).

The hotel is clean, the staff are polite and always trying their best to meet our requests, the onsen is clean and spacious, and the changing room is equipped with hair serum, face cream, toner and hair dryer.

My stay at Ritz Carlton Nikko was simply fantastic. Put a tremendously passionate, dedicated group of people through a world-class Ritz Carlton hospitality training program and you get service that's nothing short of perfection. The hotel grounds are absolutely beautiful, it's facilities (both spa and public onsen) were amazing, and food was thoughtful, delicious, and wholesome. My wife and I could not have asked for more and yearn to be back in the, hopefully, near future.

Extremely friendly staff, amazing lake views, excellent food and great onsen. The best hotel stay during our 3 week trip in Japan.

The magic starts with the "welcome ceremony" and never ends. The Ryokan is amazing with wonderful onsens and a nice bridge over the mountain river. The dinner was simply incredible.

It was our first time staying in a ryokan, and it did gave us a really good impression. Property itself was nice, located in a small town beside the river. Room was facing the river so we can hear the soothing noise from the river. Dinner was excellent--food kept on coming, great quality, great variety. They even managed to cater our diet (without pork and alcohol). I love the outdoor onsen. It's very relaxing to soak in the hot water facing the river.