Luxury Hotels in Masai Mara

location, service, food quality

Amazing place with wonderful facilities and people. We had the pleasure of having Joab as our safari driver, who ensured that we had a memorable and magical first safari. The remaining staff were likewise great from the reception to service at restaurant and our housekeeper, Reuben.

I booked PrideInn myself, which is not a typical move at Masai Mara (usually a tour provider would sort everything out for you for a hefty fee), so I was prepared for things to be a little patchy. Instead, PrideInn defied my expectations at every turn, and ensured that everything was as smooth and seamless for me and my group. Service is outstanding, from the frontperson (Edison and Sylvia), the restaurant staff (Ambani and Dominic) to the guards, the cleaning personnel, waiters, chefs and bartenders. No one spared a smile or a kind gesture and were committed to meet us in our needs and special requirements. Rooms (whether tents or cottages) were exceedingly comfortable and well equipped — proper mattresses, thick blankets, clean towels, toileteries offered, plenty of power outlets, sufficient lighting, hot water (actually hot) running without an issue. Common areas strategically located by the Talek river are a delight. Food was plentiful and delicious. Something for every taste. I am vegan and never found myself wanting; chef was there to answer my questions on ingredients and special dietary requests were met within minutes. Ambani took care of organizing for us a packed breakfast for our esrly morning game drive, making sure that every box was marked with name and packed with the specific things we had selected the night before. For a person with high standards is such a joy to leave an accommodation without a qualm or complaint, only with the certainty that I will come back.

I enjoyed all the meals that were served

Very warm and kind people manning the Camp, from housekeepers to Reception. Excellent spread and sumptuous Breakfast. Superb people running the show in Dining Area, even interns were full of Enthusiasm. Well maintained Swimming pool and overall a superb camouflaged accommodation in midst of vast wilderness. Amazing sitout at Bar, splendid evening show, awesome Mini Club to wind down in evening from Club Tent, Their team hasn't left any stone unturned to make it more memorable than Safari as well.

Excellent rooms , delicious food, and the best staff around

Surroundings were very nice, staff friendly and helpful, rooms clean and well laid out. Food was wholesome and tasty. Game drives are fun and great to see so many animals