Sheraton Hotels in Albuquerque

I had to pay twice for a room as the clerk at check-in could not find my reservation paid 2 months before, even though I had received a reminder about my registration from Sheraton the day before my check-in. I was told to call the next day to contest this second charge and of course, the next morning, nobody on the phone could address my claim.

The staff was friendly. The shuttle is dedicated to Sheraton and runs 24 hours, unlike most of the others in the area. They also have a bar. 😊

Nice staff all around. Continental Breakfast in the Sheraton Club 15th Floor the view, the service, and the staff one word: OUTSTANDING

Beds very comfortable. Breakfast - traditional eggs, bacon, toast- eggs & bacon served on a black colored plate. Toast served on white plate.. can't Sheraton afford matching service pieces? Found it strange that a customer at next table who ordered oj was served his beverage in stemware, but my coffee was served in a paper cup. Not impressed with presentation. It's details that make a difference.

I had a very early morning flight out of ABQ and was coming from Santa Fe; I didn’t want to have to wake up in the middle of the night to get ready, drive the hour it takes to get to Albuquerque, refuel and return the car, so I decided to spend the night at the Sheraton. I was given a very nice and spacious room on an upper floor with many amenities. The staff could not have been kinder or more helpful. The shuttle functions very well and they’ll even pick you up at the car rental facility, which saves time!