Spa Hotels in Toronto

We had an amazing stay! The service was truly exceptional – the staff went above and beyond to make our visit special. We were celebrating a friend’s birthday, and they surprised us with balloons and a cake in the room. Such thoughtful gestures made the experience unforgettable. Highly recommend this hotel!

The most incredible, most breathtaking hotel we have ever stayed at. From the moment we arrived, we were met with warmth and kindness—every single staff member was genuinely lovely, making us feel so valued and cared for. The hotel truly embodies the essence of hospitality at its finest. You’re not just a guest here; you’re embraced and looked after with such generosity that every interaction feels wrapped in genuine warmth. The hotel itself is a masterpiece—absolutely gorgeous in every way. The architecture is grand and palatial, the interiors are refined and elegant, and the attention to detail is simply impeccable. The fresh flower arrangements in the lobby were absolutely stunning and filled the space with beauty and warmth, brightening our days from the moment we stepped inside. Our room was spacious, beautifully furnished, and completely silent—we didn’t hear a single sound from outside. The bed was large, exceptionally comfortable, and made for the best sleep we’ve ever had in a hotel. Everything about the room was designed for relaxation, with warm, dimmable lighting that created a cozy and inviting atmosphere. Dining was another level. The restaurant and bar were fantastic, and the room service breakfast was delicious, generous, and reasonably priced. Even the smallest details elevated the experience—plush, luxurious robes (I still miss them), ultra-soft towels, and an aircon that was whisper-quiet yet kept us perfectly warm during one of the coldest times of the year in Toronto. A truly unforgettable moment was when the staff, despite their busy schedules, took the time to personally show us around the hotel’s event venues. The beauty of these spaces left us completely mesmerized—every detail, every design element was pure artistry. Hands down, the most extraordinary hospitality experience we’ve ever had. Every single second in this hotel felt special. The best days of our lives. Worth every single penny—and honestly, ten times more.

Beautiful property, nice clean room, very comfortable bed and fantastic staff that go above and beyond!

From the moment of booking, the staff reached out & offered any support ie. time of arrival; any spa or special trips etc. We got excellent help from the reception & concierge team (shout out to Dean). We were upgraded too, but honestly it was a beautiful hotel, so spacious & well appointed in every way. Room service was fabulous too, lots of choice, amazing quality & arriving promptly. We ordered a car to take us on a trip & one to go back to the airport. So easy. Staff were exceptional & the epitome of 5star service!

EVERYTHING. EXCEPTIONAL SERVICE.

Hotel is simply incredible. Rooms are spacious and very well decorated. Location was also perfect.Service by all the staff was incredible special mention to the concierge Robert who went above and beyond in assisting with all our queries. Other notable mentions were the reception/front desk staff member think that her name was Faminah ( cannot remember her exact name) she was extremely kind and helpful and was an excellent face of the hotel. Well done Hazelton

Within walking distance to alot of venues, restaurants etc... very clean and modern and staff were friendly and professional.

great breakfast from aroma, excellent location

Great hotel! Wonderful room, and perfect position for visiting the city. Amazing staff and bar inside the hotel.

Traditional and old fashioned hotel with very helpful staff