Spa Hotels in Marsa Alam City

Very good hotel on the beach. It is part of a big complex, the length of the beach walk is around 1km. Most part of the beach is with rocks, but there is also sandy beach which is good for kids near the big restaurant ( Soprano ). There is also a pier to the deep water, but it was mostly closed beacuse the wind. Beacuse of the big area there is a bus line between the reception and the big restaurant in every 20 minutes and sometimes a little sightseeing train also takes guests around the hotel. We had 3 reservations for different type of rooms and asked to be close to each other, they were able to give us rooms close to each other in higher standard rooms and we got those better rooms without additional charge. Late checkout also was not a problem. The staff is very polite and everybody speaks English. I liked that the staff starts to speak to us in English not in Russian. Also a good thing that it is enough to tell to the agents ( massage, trips etc ) 'no thanks' once. There are enough bars, we did not had to wait for the drinks. In some of the bars there is a drink list with some basic cocktails ( pina colada, mojito, long island etc ) included in the All incl plan, we have tried some and they were unexpectedly good. There are about 20 pools, some of them is heated, the water of the slides is already heated. There is a free usable wifi in the entire hotel. Very good for families with kids ( suitable beach, slides, 4 person bicycles, ice cream at snacks restaurant etc ). The food was good, there is enough selection.

Breakfast was really amazing, varieties are really good meeting all preferences. Staff was very attentive, polite, and exerting their utmost efforts satisfying all guests.

Friendly staff, excellent reef right on the beach, very clean food

Room and bathroom were huge and clean. Pools were beautiful and the floor anywhere around always maintained white and dry. Private beach which was perfect for snorkeling: on the right side there were amazing corals and all kinds of fish ( lion fish, stingray,puffer fish and fishes that r shiny and colorful like rainbows.) On the left side, you can find sea turtles and dugong, they come every morning. Food was fantastic, they have different bread and pastries for breakfast, lunch and dinner. customized omletts and fresh pancake for breakfast. Freshly cooked pasta, kebab and sliced beef for dinner, and a lot of other dishes.

The apartment is amazing, a huge one with 3 rooms, it's clean and well organized, fully covered by air conditions all rooms, it's not that close to the beach and here it comes the responsibility of MR Waleed the owner, he has a car and he was organizing trips for us with good prices comparing to the others. He is warm and cheerful person, i really recommend it to you.

We had a perfect time at the Amarena Queen, where it was absolutely quiet at night. The staff catered to individual requests and were very, very kind to my child. In my opinion, the resort deserves the award of “outstanding child-friendly”. I was often asked if everything was OK and suggestions for improvement were responded to promptly and professionally. I booked excursions through the hotel: camel riding, the guide was very considerate, friendly and authentic. Quad biking and visiting a Bedouin village at sunset. Beautiful music and good workmanship. The boat trip to Delphin Island, where we saw so many dolphins, was very impressive. Compared to other countries we have visited, the clean beaches are striking. Here, the Egyptians have clearly recognised how important it is to protect the sea and their own country. No matter who we came into contact with in Egypt, everyone was very friendly. The pools are consistently kept clean. There are rules to prevent injuries and these are implemented and adhered to in an exemplary manner by the staff. Thank you very much for your care. My child often had a lifeguard almost all to herself. In one situation where the lifeguard thought my child had a problem, he jumped into the water in a matter of seconds. My child's safety was also always well taken care of. There is also a kids club and my child was able to paint and have a good time there. Thanks to the on-site supervisor. Also to the great animation team and the daily children's disco. My child had a health problem: Within 5 minutes, reception organized a doctor who then took a detailed medical history. He took a lot of time and went about things as you would expect from a doctor. I don't even remember a doctor taking so much time. I think that the hotel is even very suitable for parents with physically impaired children, as most of the paths are at ground level and the care of the staff is guaranteed. There are enough loungers on the beach.

This Resort is a Gem!! The facilities, people and cuisine are exquisite!!! Thank you Mr. Ali and Mohammed on the reception take a real pride in their job ! Thank you for being so kind and attentive!!! We will be back!!

We really enjoyed spending a week at Protels. All the members are friendly, helpful & always smiling. The managers are very friendly, gave us all the support needed, and looked after us. We had much fun with the entertainment team. The clearness made our room impeccable every day (very well cleaned). All the waitresses are friendly and polite, always giving they best to help. Loads of different options of food, Arabic taste. The building is the same as the pictures. Long beautiful beach, and the coral reef is awesome for snorkelling. Everything was great! Thanks to all the Prostel members.

Stuff was good, reception also good and everything

مكان مريح جدا ومناسب لجميع الاعمار the stuff was very good they work hard to make everyone happier the food was good and the place was very clean and the beach are wonderful and the hotel deserve to visit it more then one time very , wonderful ,and I and my family present a thank to Mrs. Ragdah was have very good management, help everyone, and care to maintain the level of service provided We are happy and honored to know Mrs. Raghda. Thank you